Privacy & Cookie Policy
Last updated 24 July 2026
LootNova ("we", "us") runs a Twitch stream and rewards community at lootnova.com. This page explains what data we collect, why, and the choices you have. We keep it plain. If anything's unclear, contact us.
What we collect
- Analytics. We use Google Analytics 4 and Microsoft Clarity to understand how the site is used (pages viewed, rough location, device). In the EEA and UK these only run after you accept cookies.
- Account links. When you verify to redeem, you connect your Twitch, Discord and Steam accounts through their official logins (OAuth). We store the linked account IDs and display names — never your passwords.
- Earning & redemptions. Your NovaCoins balance, the games you played, and the keys you redeem, so the rewards work and stay fair.
- Offers & surveys (18+). If you use the optional offer/survey earning path, our partners (e.g. TimeWall, CPX) collect their own data under their own policies. That path is for adults only.
Why we use it
- To run the rewards economy and deliver prizes to eligible winners.
- To keep it fair — block bots, duplicate accounts and fraud.
- To improve the site and stream (analytics, aggregate only).
Cookies
| Cookie / tech | Purpose | Type |
|---|---|---|
| ln_consent | Remembers your cookie choice | Essential |
| Google Analytics (_ga) | Anonymous usage analytics | Analytics (consent) |
| Microsoft Clarity | Aggregate usage & heatmaps | Analytics (consent) |
You can change or withdraw consent any time by clearing this site's storage in your browser.
Who we share with
We don't sell your data. We share only what's needed with the services that make LootNova work: Twitch, Discord and Steam (for account linking), our analytics providers, and offer partners (only if you use the offers path). Prizes ship to our 44 eligible countries.
Your rights
Depending on where you live (including the EEA/UK under GDPR), you can request access to, or deletion of, your data. Email us via the contact page and we'll action it. You must be 13+ to use the stream and 18+ to use the offer/survey path.
Changes
We'll update this page when things change and adjust the "last updated" date above.
This policy is provided in good faith and is not legal advice; we recommend a professional review it for your jurisdiction.
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